Claims and denials
Insurance claims, the clearinghouse, denials and appeals, and the billing reports.
Ollie EHR for nutrition and dietetics
The EHR made for dietitians and nutrition practices
Medical nutrition therapy runs on referrals, authorizations and visits used. Ollie EHR tracks all three, drafts the note while you talk, and keeps claims moving.
What you'll notice first
Made for how nutrition practices work
- Authorizations counted by visits used: approved, used before Ollie EHR, and left, shown on the schedule and every visit, with renewals flagged early.
- Food records patients send from RED, waiting for the RDN on the day of the visit.
- AI notes in your own note template, by video or in the room, checked and signed by the RDN.
- Faxed referrals read and filed onto the referral list, with the referring office kept up to date.
- RDNs paid by the visit on your own pay scales, with the OnPay hours file.
- Interpreter needs flagged on the schedule, and each patient's language with their name.
The modules for you
Turn on what you need
Referral tracking
Every referral to the practice tracked until the patient is seen, tries to reach them, patients sent elsewhere, and who refers the most.
Faxing
Sending documents and letters by fax through RingCentral, and the fax inbox: faxed authorizations read by AI and filed as the patient, the authorization and the lead.
AI appointment caller
An automated assistant that calls patients who agreed to it, books, moves and cancels visits, and answers general questions about the practice (never about the health record).
Insurance eligibility checks
Checking coverage, copays and deductibles with the payer before visits, by hand and every night.
Recalls, outreach and birthday cards
Who's due back, messages when a recall comes due or after a missed visit, and a birthday card each year.
Payroll
Pay scales, each pay period's pay and the OnPay hours file.
Time clock
Hourly staff are on the clock from signing in to signing out, with meal breaks; California overtime and meal break checks; timesheets that feed payroll.
And with every practice
- Scheduling by clinician, room and location, with day and week views
- The chart, notes with AI drafts, and note templates you make your own
- RED, the patient portal, and reminders by text and email
- Secure messages and tasks for the whole team
- Documents and faxes filed onto the right record
- Video visits built in
- Roles for every job, and an audit log of every record opened
- Short video lessons for every role, and How do I answers
Try it yourself
A nutrition practice of your own, ready in seconds
Try it as the front officeToday's schedule, referrals, faxes, authorizations, check-in and messages.
Try it as a clinicianYour day, the chart, notes with AI help, orders and results.
Try it as the billerClaims, denials and appeals written for you, payments and balances.
Try it as the ownerFinances, payroll, operations, staff and every setting.
Your own practice of made-up patients, for 3 hours. No sign-up, and nothing you do leaves the demo.
Questions
What practices ask us
A monthly fee for the practice, a fee for each clinician, and only the modules you turn on. See every price.
Does it bill MNT codes?
Yes. Each visit type carries its service code, 97802 for initial visits and 97803 for follow-ups in the nutrition edition, and the claim is built from the signed note.
Do patients need to download an app?
No. RED, the patient portal, works in any phone's browser. The phone app is there for patients who want it.
How much does it cost?
A monthly fee for the practice, a fee for each clinician who sees patients, and only the modules you turn on. Every price is on our pricing page, and most modules are included at no charge.
Can we try it before we talk to anyone?
Yes. Open a demo practice of your own, full of made-up patients, and click around as the front office, a clinician, the biller or the owner. No sign-up, and nothing you do leaves the demo.
Can we bring our records with us?
Patients, authorizations with the visits already used, appointments, charts and documents come in from Tebra, and leads from your CRM. Every file can be undone. Using something else today? Tell us what, and we'll look at it with you.
How is patient information protected?
Ollie EHR runs on Amazon Web Services under a Business Associate Agreement. Data is encrypted, every person signs in with multi-factor authentication, and every record opened is in the audit log.
Talk it through with us
We'll show you around with your own workflows and put your price in writing.